Dahlia Tuber Sale FAQ

Tuber Sale Policy:
We want you to be happy with your purchase. Please open your packages immediately after delivery and inspect your order. Reach out within one week of delivery date with any concerns regarding your tuber(s). After 7 days from delivery date, you are responsible for the tubers purchase. NO REFUNDS WILL BE GRANTED AFTER SEVEN DAYS FROM DELIVERY DATE.

Return & Refund Policy
Dahlia tubers are living things, and sometimes things don’t go as planned. At our discretion, we hold the right to cancel and refund your order at any time due to storage issues or other unforeseen circumstances. 
• No substitutions will be made without your permission.
• We guarantee each tuber to be healthy and have at least one eye (possibly still dormant at time of shipping). Inspect your tubers the day of arrival, and complete the form below within 1 week of arrival with any concerns.
• We do not hold responsibility of your tubers once they leave our property. No refund will be granted for storage issues, growing conditions, rot, weather, negligence, or plant performance.

What do I do with my tubers before planting?
When your tubers arrive, open immediately and inspect for damage. Keep them safe from freezing temperatures as this will likely kill them. Dahlias prefer warmer soils, most wait until the frost free date of your planting zone. Until soil temperatures rise, keep them stored somewhere dark and cool (but not freezing). Store them in the paper bags we send them.